Privacy Policy

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Privacy Policy
PureOne Enterprises
Effective Date: 01-12-2024

PureOne Enterprises ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information in connection with our RO water services, including RO Annual Maintenance, RO on rent, and the sale of new RO systems, in Gurugram, Haryana. By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information

Name
Contact information (9717616561, info@pureoneenterprises.com)
Payment details (e.g., card details or transaction information)

1.2 Service-Related Information

Details about your RO system (model, purchase date, service history)
Rental agreements and maintenance schedules

1.3 Technical Information

Website usage data (if you interact with our website)
Cookies and IP address (to improve our website experience)

2. How We Use Your Information

We use your information for the following purposes:

To provide, maintain, and improve our services.
To process payments and send receipts or invoices.
To schedule and deliver RO maintenance, rentals, or new installations.
To communicate service-related updates, offers, or customer support.
To comply with legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information. However, we may share your data with:

Service Providers: Third-party vendors assisting with payments, maintenance, or logistics.
Legal Authorities: When required by law or in response to legal proceedings.

4. Data Security

We implement industry-standard measures to safeguard your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, and secure servers.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

You have the following rights regarding your personal data:

Access: Request access to your information.
Correction: Update or correct inaccuracies in your information.
Deletion: Request the deletion of your data, subject to legal requirements.
Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, please contact us at [Insert Contact Information].

6. Retention of Information

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

7. Cookies and Tracking

Our website may use cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

8. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Changes will be effective upon posting the revised policy on our website. Please review this policy periodically for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

PureOne Enterprises
Gurugram, Haryana
Phone: 9717616561
Email: info@pureoneenterprises.com

By using our services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

Why choose us

Our team of experienced professionals is committed to delivering reliable services, timely support, and cost-effective solutions to enhance your water purification experience.

Comprehensive RO Solutions

PureOne Enterprises offers a complete range of RO services including Annual Maintenance Contracts (AMC), new RO sales, and RO rental services, catering to every household and office need in Gurgaon.

Expert Technicians

Our team of skilled and experienced technicians ensures quick, reliable, and hassle-free service, making sure your RO always performs at its best.

Affordable Pricing

Whether you’re buying a new RO, opting for AMC, or renting an RO, we provide cost-effective plans that suit your budget without compromising on quality.

24x7 Customer Support

With round-the-clock assistance, PureOne Enterprises is always ready to help, ensuring uninterrupted access to pure, safe drinking water.

High-Quality Products

We deal in top-quality RO systems from trusted brands, ensuring long-lasting performance and advanced purification technology.

Flexible Rental Plans

Need an RO for a short or long term? Our customized rental plans offer you convenience and affordability without the commitment of purchase.

FAQ's

Quick Solutions for Common Concerns

What RO services does PureOneEnterprises.com offer in Gurugram?

We offer a range of services including RO Annual Maintenance, renting out RO systems, and selling brand-new RO units.
How does RO Annual Maintenance work?

Our RO Annual Maintenance Service (AMC) includes regular servicing, filter replacement, cleaning, and overall maintenance to ensure your RO system functions optimally throughout the year
What is included in the RO on Rent service?

Our RO on Rent service includes the installation, regular maintenance, and servicing of the system for a monthly fee. You can choose the duration and model based on your needs.
Can I buy a new RO from PureOneEnterprises.com?

Yes, we sell high-quality new RO systems suitable for various needs and budgets. Our experts can guide you in selecting the right model for your home or office.
Do you offer free installation for new RO systems?

Yes, we provide free installation for all newly purchased RO systems, ensuring a hassle-free setup.
What are the benefits of choosing RO on Rent over buying one?

Renting an RO system allows you to avoid upfront costs, and you get the benefit of regular maintenance and servicing without any extra charges.
How do I schedule an annual maintenance visit for my RO?

You can easily book an AMC service through our website, by calling our customer support, or via our mobile app. We will schedule a convenient time for the maintenance visit.
Is the water quality guaranteed for RO on Rent or after buying a new RO system?

Yes, we ensure that the water quality remains excellent by providing regular servicing, filter replacement, and monitoring. We also ensure our new RO systems meet high filtration standards
How long is the warranty on a new RO system purchased from PureOneEnterprises.com?

The warranty period on our new RO systems is typically 1-2 years, depending on the brand and model. Warranty covers manufacturing defects and parts replacement.
What if my RO system stops working during the rental period?

If your rented RO system stops working, we provide free repairs or replacement within the rental agreement period, ensuring you have continuous access to clean water.